Refund policy
Return & Refund Policy
At Veynor, we want you to be happy with your purchase.
Returns
We accept returns within 30 days of delivery. To be eligible for a return, your item must be unused, in its original condition, and returned with any original packaging where applicable.
To start a return, please contact us at veynorsupport@gmail.com with your order number and reason for the return.
Return Shipping
Customers are responsible for the cost of return shipping unless the item is faulty, damaged, or incorrect.
Refunds
Once we receive and inspect your returned item, we will notify you about whether your refund has been approved.
If approved, your refund will be issued to your original payment method. Please allow a reasonable amount of time for your bank or payment provider to process the refund.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at veynorsupport@gmail.com so we can resolve the issue.